Hi Elle

Just thought I’d like to advise you about Budget car hire (you may recall my phone call a few weeks ago – putting the world to rights on these companies!). In comparison with all the other rental car companies we’ve used in the past 15 years – they stood head and shoulders above them all!! Whilst I appreciate any service is as good as the attitude of it’s employees – everyone I came in to contact with was very pleasant, very polite and above all friendly. Our car was upgraded as per your deal and we were lucky enough to receive one with only 6 miles on the clock! (even if we had received an “old banger” we still thought everything was so much better with Budget.

I realise that this is my first experience of them (and because of registering ahead – I didn’t have to deal with the agents in the main terminal building) but first impressions count for a lot. The whole set up was much more slick – I definitely will be choosing them as my preferred hire company in the future.

Mr Sean Caunter.